A > Submit your mailpiece by 2PM EST and it is mailed the next business day (including Saturday). To minimize delivery time we use a sophisticated process to route your mail to the production facility closest to your recipients. Though delivery times of First-Class mail are not guaranteed, it typically takes 1 to 4 days.
A > You have the option to include a picture or some other artwork that will print on the top right of the first page and show through the window of the envelope in which your letter is mailed.
1. Choose a JPEG or JPG image. There is a 5 MB file size limit.
2. The ideal image is 3 x 3 inches and 300 DPI (dots per inch). Larger / smaller images are automatically resized to fit.
3. If you do not with to use an image, click Add an Image and select "No Image". A thematic default image used if you do not upload an image or if you do not select "No Image".
A > You must have a return address because of postal and system requirements. The return address tells the USPS where to send your letter if it is undeliverable.
A > Your printed and folded letter is inserted into an letter-sized, full-window envelope. Your return address and the 3"x3" image both show through the window so the recipient immediately knows who sent the letter.
A > EasyLetterSender.com is a super-simple tool for sending a letter with an optional photograph or artwork in a unique picture window envelope. It differs from our flagship product, Mailing Online, in the sense that Mailing Online is a multidimensional tool for creating, personalizing, and delivering a wide variety of mailpieces.
With EasyLetterSender.com you never touch a piece of paper, address an envelope, or visit a post office—you enter everything right here and now, then we transmit it to one of our strategically located production facilities where it is printed, labeled, posted, and sorted to achieve the maximum postal discount, then transported to a United States Post Office for delivery.
A > Do not submit your order unless you are satisfied with the proof. Once you approve a proof for mailing and submit your information, you are responsible for any errors that appeared in that proof.
Call Click2Mail Customer Support Monday - Friday 9 AM to 8 PM Eastern at 866-665-2787 if you are not satisfied with your proof.
A > EasyLetterSender sends all letters first class. First class mail delivery will typically take 2 - 4 postal business days. This delivery time is not guaranteed, and may be impacted by holidays or other events that increase typical postal handling times.
A > Send a personalized, full color letter anywhere in the United States and its Territories for $1.49 for a two-page letter. (Territories include American Samoa, Federated States of Micronesia, Guam, Marshall Islands, North Mariana Islands, Palau, Puerto Rico, Virgin Islands.)
Send a personalized, full color letter to countries worldwide for $2.17 for a two-page letter.
A > At this time, users do not have the capability to change the font used on the recipient information or return address. The recipient information and return address are printed in News Gothic MT. The recipient information is an 8 pt font and the return address is a 6 pt font.
A > There are three ways to get help: The Click2Mail Knowledgebase answers most general and how-to questions, a program-specific Help Menu is available after you sign into your account, and our experts are standing by at 1-866-665-2787 Monday-Friday, 9AM to 8PM Eastern Standard Time. For details, select the Support tab above.
A > At this time, you are not able to change the font type or size of text in an EasyLetter.
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